Grand Windsor Hotel - Auckland

ex. Mercure Hotel Windsor Auckland/Park Regis Auckland

58-60 Queen Street, Auckland, New Zealand, 1001  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Windsor Hotel - Auckland

Wi-Fi
Parking

NZD 30 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Spa & wellness center

Laundry

Self-service laundry

Overview

Grand Windsor Hotel is located in a prestigious area of Auckland in 5 minutes walking distance from Viaduct Harbour. Featuring art deco architecture, the hotel is welcoming guests since 1999.

The hotel is in the central location steps away from a tower and a theater. The distance between Auckland city center and the property is 1 km.

The exquisite hotel offers easy access to restaurants, bars and cafés.

18 Waterloo Qdrt bus stop is located nearby. The hotel is set 25 minutes' drive from Auckland International airport.

Rooms

The rooms in Grand Windsor Hotel come with complimentary wireless internet, individual climate control, a laptop safe, a kitchenette and a work desk. Some of the elegant rooms feature the patio view. Other comforts include a dishwasher, coffee/tea makers and a kettle for self-catering.

Eat & Drink

The steakhouse Divan Cafe is about 50 meters away.

A full breakfast is served at affordable prices. 

Services

Currency exchange, an elevator and a newspaper stand for general use and a business centre, a meeting room and computer rental for work can be found on-site.

Relax

Guests are welcome to use a spa centre, a Jacuzzi and a sauna. The hotel offers a gym and a fitness room to keep active guests fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at NZD 30 per day.

Number of floors:   8.  Number of rooms:   79.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Gay friendly
  • Eco friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Existing bedding FREE
One child
3 - 12 years
Existing bedding FREE
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Windsor Hotel - Auckland Auckland location
Show big map »

Hotel Address:

58-60 Queen Street, Auckland, New Zealand, 1001

Get directions
City Center
  • Auckland
    1700 ft
Airports
Train Stations
  • Britomart
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    400 ft
Restaurants
  • Angus Steak House
    200 ft
  • Sharaku Japanese Restaurant (cuisine: Asian, Japanese)
    100 ft
Parks
  • Albert Park
    1900 ft
Beaches
  • Bethells Beach
    1200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    79

Hotel Awards

New ZealandHOTEL AWARDSRecommendedAucklandGrand Windsor Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Premium Twin Room
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Premium Suite
  • Max occupancy:

    1 person

  • Check Prices
Grand Windsor Hotel photos Exterior Hotel information
Classic Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • + More
  • Dining:Coffee/tea maker
Grand Windsor Hotel photos Exterior Hotel information
Classic King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Down/feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Radio
Two-Bedroom King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • + More
  • Dining:Coffee/tea maker
Grand Windsor Hotel photos Exterior Hotel information
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Patio
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa
  • Down/feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Standard Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Grand Windsor Hotel photos Exterior Hotel information
Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa
  • Down/feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Junior Suite|JUNIOR SUITE KING SIZE BED (junior-suite)

Grand Windsor Hotel photos Exterior Hotel information
Superior Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Down/feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Superior|Superior Queen

Grand Windsor Hotel photos Exterior Hotel information
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Down/feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Superior|DOUBLE SUPERIOR KING BED

Superior Two-Bedroom Apartment
  • Max occupancy:

    1 person

  • Check Prices
Deluxe Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Deluxe Suite
  • Max occupancy:

    1 person

  • Check Prices
  • General:Wi-Fi
  • Seating area
  • Living room
  • Bathroom:Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Dining:Dining area
  • Kitchenette
  • Dishwasher
Room Description:

Ideal for couples seeking independence or self-catering, spacious suites including an open-plan lounge and dining area off the kitchenette plus laundry facilities. At 45 square meters, this is an excellent choice for a couple wanting a little more space. (Rollaway bed suitable for 1 adult or 1 child. Charges for additional person apply). 2 Adults Included, Maximum 4 Guests2 Adults Included.. Washing machine Washing machine Wireless / WiFi Wireless / WiFi Full Kitchen Full Kitchen Separate Living Area Separate Living Area

Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|DOUBLE EXECUTIVE KING BED

Executive One-Bedroom Suite
  • Max occupancy:

    1 person

  • Check Prices
Executive Two-Bedroom Suite
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Suite|SUITE EXECUTIVE TWO BEDROOMS (suite)

Executive One-Bedroom Apartment
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Seating area
  • Living room
  • Bathroom:Laundry basket/clothes hamper
  • Bedding:Rollaway bed
  • Dining:Dining area
  • Kitchen unit
  • Dishwasher
Room Description:

Whether travelling on business or pleasure, the 54 square metre Executive One Bedroom Suite is your home away from home, offering fully self-contained apartment accommodation. Large apartment-style suites ideal for couples wanting a full range of in-room facilities including an open-plan lounge and dining area plus full kitchen and laundry facilities. (Rollaway bed suitable for 1 adult or 1 child. Charges for additional person apply). 2 Adults Included, Maximum 4 Guests2 Adults Included.. 1 Queen or King or 2 Single 1 Queen o...Washing machine Washing machine Wireless / WiFi Wireless / WiFi Full Kitchen Full Kitchen Separate Living Area Separate Living Area

Luxury King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Deluxe|Luxury King

Grand Windsor Hotel photos Exterior Hotel information
Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Down/feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Glassware
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio

Grand Windsor Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1400 ft
  • Viaduct Harbour1400 ft
  • Aotea Square2700 ft

Places of interest

  • Queens Wharf700 ft
  • Auckland District Court1000 ft
  • ESR – Institute of Environmental Science and Research1400 ft
  • ANZ Viaduct Events Centre1400 ft
  • Westpac New Zealand1400 ft
  • NIWA – National Institute of Water and Atmospheric Research1400 ft
  • Air New Zealand Limited1400 ft
  • Bruce Mason Centre1400 ft
  • IAG New Zealand1400 ft
  • Carter Holt Harvey Limited1400 ft
  • ASB Bank Limited1400 ft
  • OCS New Zealand1400 ft
  • Fletcher Construction Company Limited1400 ft
  • Fonterra Co-op Group1400 ft
  • Landcare Research1400 ft
  • SKYCITY Entertainment Group1700 ft
  • Central City Library2000 ft
  • The University of Auckland2300 ft
  • Auckland High Court2300 ft

Train stations

  • Britomart700 ft

Convention centers

  • SKYCITY Auckland Convention Centre1700 ft
  • The Civic2700 ft

Monuments and Landmarks

  • Skytower700 ft

Stadiums

Museums

  • National Maritime Museum1700 ft

Theaters

  • Aotea Centre2300 ft

Galleries

  • Auckland Art Gallery2000 ft

Local attractions

  • Auckland Museum1.2 mi
    Domain Dr, Auckland Central
  • Holy Trinity Cathedral1.4 mi
    St. Stephen's House, Auckland Central
  • Eden Garden2.2 mi
    24 Omana Ave, Epsom
  • Parnell Rose Gardens1.2 mi
    Gladstone and Judges Bay Rds., Auckland Central
  • Auckland Harbour Bridge1.5 mi
    Curran St, Auckland Central

Near the hotel

  • Vulcan Lane600 ft
    Vulcan Lane, Auckland Central
  • Ferry Building1100 ft
    Quay St., Auckland Central
  • Kawakawa Bay1200 ft
    Auckland CentralNew Zealand
  • St. Patrick's Cathedral1300 ft
    43 Wyndham Street, Auckland Central
  • Sky Tower1600 ft
    Corner Victoria and Federal Sts, Auckland Central
  • Bethells Beach1200 ft
    Auckland CentralNew Zealand
  • Titirangi1200 ft
    Auckland CentralNew Zealand

Restaurants nearby

  • Angus Steak House200 ft

    Address: 8 Fort Lane
    Phone: (09) 379-7815

    74% likes this, based on 106 reviews

  • Patio Cafe200 ft

    Address: 35-40 Queen St
    Phone: 377-5759

    63% likes this, based on 42 reviews

  • Sal's Authentic New York Pizza400 ft

    Address: 8 Commerce Street
    Phone: 09 379 7257

    78% likes this, based on 147 reviews
    Price Range: USD 4 - USD 26

  • Sharaku Japanese Restaurant100 ft

    Address: 75 Queen St
    Phone: 379-0483

    59% likes this, based on 20 reviews
    Cuisine: Asian, Japanese

  • Divan Cafe200 ft

    Address: 95A Queen Street
    Phone: 09 302 0716

    66% likes this, based on 28 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    79

Hotel Awards

New ZealandHOTEL AWARDSRecommendedAucklandGrand Windsor Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Cities nearby

Grand Windsor Hotel Reviews

Guest reviews are submitted by our customers after their stay at Grand Windsor Hotel

Average guest rating

6.8out of 10
Very good
Based on 85 reviews

Rating by category:

Location
6.0

Guest reviews

  • Family with children
    9.6

    We have styed with the Mercure Windsor before and find it central and staff lovely and helpful

  • Single
    5.8

    Front desk staff were great

    Box of a room Spa was out of order Carpet filthy in room 501 and in need of replacement. Should have free wifi

  • Single
    10.0

    Exceptional value for money and location was perfect.

  • Single
    9.6

    Excellent staff and service at front of house

    No clean tea towel left for last night. My gain I did not have to dry the dishes

  • Group of friends
    7.4

    Friendly atmosphere, good staff and nice rooms

    Hotel is obviously situated above a night club. Music was continuous throughout Saturday night still audible at 7am Sunday morning. We drove to the hotel found it difficult to park on arrival

  • Older travelers
    4.6

    Good location to cbd.

    Booked a Deluxe Double Room - No lift to 8th floor and had to carry own suitcases up & down 2 flights of stairs which for most people would be very difficult. Poorly maintained rooms. Bedroom was smelly with a very small window that open up to a multi level carpark which seems to be the hangout for the local youths and we experienced a lot of noise until the early hours of the morning. The bathroom had chipped and broken tiles with no ventilation as the fan was not operating.

  • Single
    5.0

    Parcking rate is not include 40 dollar more

  • Older travelers
    8.2

    The location was on the high street & all the staff were excellent.

    Room 206. We spent our first night there and endured an awful nights sleep due to a neighbouring nightclub which went on 'til 8.00 am. Moved to room 802 for rest of stay which was much better.

  • Couple
    7.4

    Good location right in main street of Auckland.

    Noisy room, little bit used. Generally much lower standart than usual for Mercure hotels in Europe.

  • Older travelers
    7.4

    I had excellent service from the manager Jaren (?) after a problem with noise.

    To get to reception on had to drag our bags up a steep ramp (4 or 5 steps), only to find we had to drag them back down to get to the elevator. A notice would have been helpful. Also, there was a bar next door that has live entertainment. Not necessarily a problem except that night the group brought their own amplification equipment. After about 4 am they came on and from then on it was like living in a heart monitor bump, bumpbump, bump.....

  • Group of friends
    10.0

    Extra effort staff man who was washing windows went to to be sure we woke up for an early flight. Great location.

  • Couple
    4.6

    The location of the Hotel was very central, easy to get to main attractions.

    The room. Got back to our hotel late one evening to find a small trail of ants up the wall. Went to bed and woke up to find ants running up the wall all the way down to the sink area and out the door and even on our bed. Was not impressed. Staff were not too helpful had to call reception and go to reception 3 times before we got a supervisor out to check out the ant situation. Because i had pre paid i didnt get a refund but i did get a 20% refund. wasnt that impressed with the refun or the way the situation was delt with at all.

  • Couple
    6.6

    The lack of parking. Only parking is valet service at nz$75 per night, which was not advertised on Booked.net.

  • Group of friends
    8.8

    The location was fantastic and the service from the staff, particularly the assistant manager Amanda was brilliant. Would definitely stay again! Thank you!

  • Couple
    4.2

    The rooms were terrible and we were quite upset about the situation - however staff were wonderful at trying their best to improve our stay.

    I have not even stayed in a backpackers with a room as bad as they first tried to put us in. They call it "boutique".....but it is felt like an observation ward for the mentally insane.

How to reach hotel

hotel Grand Windsor Hotel - Auckland Auckland location
Show big map »

Hotel Address:

58-60 Queen Street, Auckland, New Zealand, 1001

Get directions
City Center
  • Auckland
    1700 ft
Airports
Train Stations
  • Britomart
    1000 ft
  • Train Stations
    400 ft
  • Bus stop
    400 ft
Restaurants
  • Angus Steak House
    200 ft
  • Sharaku Japanese Restaurant (cuisine: Asian, Japanese)
    100 ft
Parks
  • Albert Park
    1900 ft
Beaches
  • Bethells Beach
    1200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of floors:
    8
  • Number of rooms:
    79

Hotel Awards

New ZealandHOTEL AWARDSRecommendedAucklandGrand Windsor Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge